If a client returns an item to you or you sent a refund, you can create a client credit memo. You can apply client credit memos toward outstanding invoices payment from the client who issued the credit memo in the receive payment form.
When you save a client credit memo, it is posted. Because a client credit memo affects accounting.
You can view all client credit memos on the client credit memo List.
Credit memo is also known as credit note.
You can use the client credit memo due to following reasons: